okbzz Privacy Policy

okbzz operates a trusted online entertainment and betting platform for users in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this policy is to clearly explain to you what kind of data we collect, why we collect it, and how that data is kept secure.

This privacy policy applies when you visit the okbzz website, register an account, log in, or use any of our services. We believe that data protection is a fundamental right, and our platform operates with respect for that belief.

This policy applies only to the okbzz platform and its related services. For third-party websites or services, their own privacy policies apply.

2.1 Personally Identifiable Information

During account registration and management, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact information
• Copy of national identity card or other proof of identity (as part of the KYC process)
• Residential address
• Payment information (bKash, Nagad, Rocket, or bank account details)

2.2 Platform Usage Information

While you use okbzz, the following information may be recorded automatically:

• IP address and device information
• Browser type and operating system
• Time of access and duration of visits to the website
• Gaming activity and transaction history
• Data collected through cookies and similar tracking technologies

2.3 Communication-Related Information

When you contact us via live chat support or email, details of that conversation are securely stored to help improve service quality. If you participate in our surveys or feedback forms, that information may also be collected.

okbzz uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Identity Verification (KYC): To confirm the age and identity of users — in particular, to ensure access is limited to those aged 21 and above.
• Transaction Processing: To accurately manage deposits, withdrawals, and bonus distributions.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Customer Support: To provide prompt and effective resolution of your questions and issues.
• Responsible Gaming: To monitor unusual gaming behaviour and provide assistance where needed.
• Legal Compliance: To meet applicable laws and regulatory requirements.
• Service Improvement: To enhance user experience and platform performance.

4.1 When We Do Not Share Information

okbzz never sells, rents, or discloses your personal information to third parties for marketing purposes. We do not use your data for commercial gain.

4.2 Limited Disclosure Situations

Only in the following situations may we share necessary information with third parties:

• Payment Providers: Only the information required to complete transactions through bKash, Nagad, Rocket, and banking services.
• Technology Partners: Technology service providers required to operate the platform, who are bound by strict confidentiality agreements.
• Legal Obligations: When required to comply with a legal order from a court or competent authority.
• Fraud Prevention: To assist relevant authorities in the investigation of serious fraudulent activity.

5.1 Technical Security

okbzz uses industry-leading security technology to keep your information safe:

• 256-bit SSL (Secure Socket Layer) encryption — on all data transfers.
• Secure server infrastructure and regular security audits.
• Firewall and intrusion detection systems.
• Passwords and sensitive information stored in encrypted format.

5.2 Administrative Security

Only authorised and trained staff have access to your personal data. Staff follow strict confidentiality policies, and disciplinary action is taken for any breach. Data protection standards are maintained through regular internal audits.

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device when you visit the okbzz website. They are used to improve your browsing experience and ensure the platform functions properly.

6.2 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and security.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Help monitor platform usage to improve our services.

You can manage cookies by changing your browser settings, but disabling certain essential cookies may affect the full functionality of the platform.

okbzz retains your personal information for as long as your account is active or as needed to provide services. After an account is closed, some information may still be retained for the following reasons:

• To meet legal and regulatory obligations.
• For fraud investigation and dispute resolution.
• To maintain an audit trail of financial transactions related to the account.

Where retention is no longer required beyond legal necessity, information is securely deleted or anonymised.

As an okbzz user, you have the following rights over your own information:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of incomplete or inaccurate information.
• Objection: The right to object to the processing of your data for specific purposes.
• Restriction: The right to request that data processing be limited in certain circumstances.
• Deletion: The right to request deletion of your data beyond what is legally required to be retained.

To exercise these rights, contact our support team via live chat or email. We will process your request within a reasonable timeframe.

The okbzz platform is operated for users aged 21 and above only. We do not knowingly collect personal information from minors. If it comes to our attention that a minor is using our platform, we will immediately close that account and delete the associated data.

If a guardian suspects the involvement of a minor, they can contact our support team.

The okbzz platform may sometimes contain references to game providers or payment services. These third parties have their own privacy policies, which okbzz does not control. It is your own responsibility to read their policies before using any third-party service.

okbzz reserves the right to change this privacy policy at any time. If significant changes are made, we will update the date on this page and, where necessary, notify you at your registered email address. Continued use of the platform after any changes will be considered as your consent to the updated policy.

We therefore recommend that you visit this page regularly and stay familiar with the latest policy.